Avast 제품군 CleanUp 1년 구독 4만원 결제됨
환불해달라니 50% 환불해줄테니 어때? 라고 하길래
ㅇㅇ 조까 한국에서 그 50% 금액에 다른 제품군 4개 ( VPN , 백신, anti track, CleanUp) 있는데
니 제안 내가 왜 받음? 이랬더니
스샷좀 줄수있냐길래 스샷 찍어 보냈더니
저걸로 해주고 남는돈 환불해줄께 좋아? 라고 해서
ㅇㅇ 개굳 그릏케하자 ㅋㅋㅋㅋㅋㅋㅋㅋㅋ
개웃기넴
Hi, I’m Raja with Avast Care. Let’s see if we can take care of your concerns together. First off, please tell me more about what drove you to contact us?
Raja
request a refund
i want request refund
11:46 PM
Hello!
I understand you would like to get refund for the subscription Avast Cleanup Premium which will expire on February 13, 2024 , sure I will help you with this.
Avast Cleanup Premium is a performance software that eliminates junk and consolidates the storage and RAM for a cleaner, faster, more efficient computer or an Android phone. You can enjoy your device's smoother and faster performance thanks to Cleanup.
R
Rest assured that you are eligible for the refund; however, I would appreciate you sharing your reason for refund, so I could address any possible issue you experienced with the product or price?
Raja
11:48 PM
reason is expensive to use app
11:49 PM
I understand why you find the renewal price high. Avast is a market leader, and our products are competitively priced. Rest assured that any price increase comes from constant improvements and investments in the quality of our products. With price, increases come new product updates and features that bring new, modernized options that will positively affect the performance of your favorite device.
R
Thank you for the information, could you please be online for 2-3 minutes I will check this for you and help you.
Raja
yes
11:50 PM
Thank you so much for waiting. Since you have been a valuable customer, I would like to help you with a one time special refund offer for you, which is of 50% refund of ₩20,450.0, with this refund you can still use the features till February 13, 2024.
11:52 PM
R
So you will get the Avast Cleanup Premium product for half the price for whole year with all the features. So it’s a win-win for you and you can enjoy the service and continue staying with us. Sounds good?
Raja
no
I respect your decision, "Most of us throw out garbage on a regular base. Right? CleanUp - It is a subscription that every device needs to run smoothly. Just as we all like to keep our homes clean and tidy, it's the same with our digital devices, where we spend so much time.
11:53 PM
R
Sure this refund offer will be very useful for you and you can use the subscription for whole year.
Raja
https://www.avast.com/ko-kr/ultimate#pc
this stuff much better price
avast ultimate 29800
11:54 PM
Include 4 stuff premium, VPN , Cleanup , Anti Track
why accept your suggest?
11:55 PM
only Avast Cleanup Premium product ₩20,450.0
R
I understand your concern, really sorry for the delay.
Raja
11:57 PM
yes
11:57 PM
refund please. i will buy through the other root
11:58 PM
R
Could you please help me with the screenshot of the offer?
Raja
how can?
File Transfer Requested
ult.png129.2 kb
File Transfer Succeeded
R
Thank you for the information, could you please be online for 2-3 minutes I will check this for you and help you.
Raja
12:00 AM
yes
12:00 AM
Thank you so much for waiting, since you have been a valuable customer I would like to help you with a special offer. I will help you with the product exchange for Avast Cleanup Premium to An Avast Ultimate subscription allows you to use all of the 4 product packages listed below: • Windows: o Avast Premium Security o Avast Cleanup Premium o Avast Secure Line VPN o Avast Anti Track For the above mentioned price and refund the rest of the charge to your account. Sounds Good?
12:04 AM
Great!
So the refund will be KRW 11,100 and I will exchange the product to Ultimate.
how can i get activation code
12:05 AM
Thank you so much for the confirmation.
I will send the activation code via email, so that you an activate it.
Thank you for the confirmation. Could you please wait for 2 minutes while I initiate the refund offer for you?
yes
12:06 AM
Thank you for holding, I have initiated a refund for your payment of KRW 11,100. You will be receiving an official confirmation email with all necessary details. Please note that the refund process can take up to a maximum of 7 business days. Please make a note of this case number, you can use this case number in your future conversations as a proof 17363803.
12:08 AM
thank you raja
R
Please give me a minute to exchange the product to ultimate?
Raja
yes
12:09 AM
Thank you so much for waiting, your new subscription Avast Ultimate will expire on February 13, 2024.
12:10 AM
R
Is there anything else that I would like to help you with?
Raja
nope
how long does it take active code?
R
It was my pleasure helping you. Happy New year!
Raja
12:11 AM
activation code
R
6FXCYF-R8LUJ3-4G45QV This is the activation code for the new subscription.
Raja
thank you have a happy new year
R
I'll be ending the chat session now. If you need any further assistance, do feel free to contact us back. Thank you for contacting AVAST care. Have a nice day!
Raja
12:12 AM
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